VERRAHEALTH.COM TERMS AND CONDITIONS
Effective Date: July 1, 2019 Last Updated Date: July 1, 2019
THIS DOCUMENT CONTAINS IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ IT CAREFULLY. BY ACCESSING THIS WEBSITE AND/OR PLACING AN ORDER FOR PRODUCTS FROM THIS WEBSITE, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT, AND YOU ACCEPT AND ARE BOUND BY THESE TERMS AND CONDITIONS. YOU AFFIRM THAT IF YOU PLACE AN ORDER ON BEHALF OF AN ORGANIZATION OR COMPANY, YOU HAVE THE LEGAL AUTHORITY TO BIND ANY SUCH ORGANIZATION OR COMPANY TO THESE TERMS AND CONDITIONS. THESE TERMS REQUIRE THE USE OF BINDING ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS. YOU MAY NOT ORDER OR OBTAIN PRODUCTS FROM THIS WEBSITE IF YOU (A) DO NOT AGREE TO THESE TERMS, (B) ARE NOT THE OLDER OF (i) AT LEAST 18 YEARS OF AGE OR (ii) LEGAL AGE TO FORM A BINDING CONTRACT WITH VERRA HEALTH, LLC, OR (C) ARE PROHIBITED FROM ACCESSING OR USING THIS WEBSITE OR ANY OF THIS WEBSITE’S CONTENTS OR GOODS BY APPLICABLE LAW.
1. Order Acceptance and Cancellation.
You agree that your order is an offer to buy, under these Terms, all products listed in your order. All orders must be accepted by us or we will not be obligated to sell the products to you. We may choose not to accept orders at our sole 2 discretion. After having received your order, we will send you a confirmation e-mail with your order number and details of the items you have ordered. Acceptance of your order and the formation of the contract of sale between Verra Health, LLC, LLC and you will not take place unless and until you have received your order confirmation e-mail. You have the option to cancel your order by contacting our Customer Service Department before we have sent your order confirmation e-mail.
2. Prices and Payment Terms.
(a) Prices posted on this Site may be different than prices offered by us and other retailers both on the internet and at physical locations. All prices, discounts, and promotions posted on this Site are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your merchandise total and will be itemized in your shopping cart and in your order confirmation email. We strive to display accurate price information; however, we may, on occasion, make inadvertent typographical errors, inaccuracies or omissions related to pricing and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel any orders arising from such occurrences.
(b) We may offer from time to time promotions on the Site that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern with respect to the pricing terms only. (c) Terms of payment are within our sole discretion and, unless otherwise agreed by us in writing, payment must be received by us before our acceptance of an order. We accept most major credit cards, debit cards, cash, check, and wire transfer for all purchases. Charges to your credit card will appear as “Verra Health LLC”. You represent and warrant that
(i) the credit card information you supply to us is true, correct and complete,
(ii) you are duly authorized to use such credit card for the purchase,
(iii) charges incurred by you will be honored by your credit card company, and
(iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any, regardless of the amount quoted on the Site at the time of your order.
3. Shipments; Delivery; Title and Risk of Loss.
(a) We will arrange for shipment of the products to you. Please check the individual product page for specific delivery options. You will pay all shipping and handling charges specified during the ordering process. Shipping and handling charges are reimbursement for the costs we incur in the processing, handling, packing, shipping, and delivery of your order. Additional information on shipping can be found in our Shipping Policy found at https://www.verrahealth.com/shipping-policy/.
(b) Title and risk of loss pass to you upon our transfer of the products to the carrier. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.
4. Goods Not for Resale or Export by Direct Consumers.
If you are a direct consumer of the products, you represent and warrant that you are buying products from the Site for your own personal or household use only, and not for resale or export. You further represent and warrant that all purchases are intended for final delivery to locations within the US.
5. Goods Not for Export by Business Customers.
If you are a business consumer or reseller of the products, you represent and warrant that you are buying products from the Site for use by your business or for resale by your business to customers located within the US. You further represent and warrant that all purchases are intended for final delivery to locations within the US.
6. Intellectual Property.
(a) This site and all of its contents (the “Content”) are the sole property of Verra Health, LLC. This includes the graphics, logos, interface, layout, design, sounds, text, color scheme, blog posts, press releases, product names, product descriptions, ingredient lists, trademarks, software code, menus, and all other materials on this site. Marketing materials and logos incorporating the words “Verra Health” are trademarked designs and are the property of or licensed to Verra Health, LLC. You are not entitled to use, in any way, any of the intellectual property on this site for any reason without the written permission of Verra Health, LLC prior to such use.
(b) Subject to your compliance with this Agreement, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and noncommercial use of the Content on this site. This license does not allow you to resell or make any commercial use of the site, its Contents or our products sold through the site; make any derivative use of any of our Content; download, copy, or other use any Content or account information for the benefit of any third party; or use any data mining, robots, or similar data gathering and/or extraction tools. All rights not expressly granted to you in this Agreement are reserved and retained by us or our licensors, suppliers, publishers, rightsholders, or other content providers. No Content on, or product sold through, this site may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our prior express written consent. You may not misuse our products or Content. You may use our site only as permitted by law and this Agreement. The licenses we have granted you terminate if you do not comply with this Agreement.
(c) This site may contain logos, trademarks, or other intellectual property belonging to third parties not affiliated with Verra Health, LLC. You are responsible for complying with all legal obligations and the intellectual property policies related to any use by you of any third party’s intellectual property displayed on this site. You agree to indemnify and hold harmless Verra Health, LLC for any use by you of any third party’s intellectual property or proprietary information displayed on this site.
8. Returns and Refunds.
We want you to feel confident with your purchase and want to provide you with the highest quality customer service. Our Product Returns Policy, https://www.verrahealth.com/return-policy/, governs all returns and refunds of products purchased through the Site.
9. Usage Limitations.
(a) You may not: (1) Submit any false or misleading information to this site or use this site to submit any false or misleading information to Verra Health, LLC or any other party; (2) Use this site to access any private network of Verra Health, LLC, any other private proprietary information belonging to Verra Health, LLC, or any other information not intended for customer use; (3) Upload any harmful computer program or component, including any virus, malware, bot, trojan, worm, bomb, or any other computer component, program or action designed to damage and/or alter this site in any way, or to receive any proprietary information belonging to Verra Health, LLC; (4) Take any action that disrupts or changes the functionality, content or accessibility of this site, including any act that takes down the site; (5) Disguise your origin or that of any message sent by you, pretend to be somebody or something else, or impersonate anybody or anything; (6) Use this site in any way for any purpose that is unlawful or in violation of this Agreement; or, (7) Upload any content, including, but not limited to comments, feedback, or other submissions, that contains unlawful, offensive, threatening, libelous, defamatory, or otherwise objectionable material in violation of this Agreement.
10. Limited Warranty and Disclaimers for Direct to Consumer Sales.